Dbb168 takes the protection of every member's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy forms part of Terms & Conditions dbb168. By using the dbb168 platform, you agree to our data collection and usage practices as described here.
Dbb168 ("we", "Platform") is an online betting platform operating in Malaysia, offering services across Sports Betting, Live Casino, e-sports, slots, poker, baccarat, blackjack, and virtual sports. We understand that your trust is our most valuable asset, and protecting your personal data is an integral part of that trust.
This Privacy Policy explains in detail how dbb168 manages your personal information — including how we collect, use, and protect it, as well as your rights as the owner of that data. This Policy applies to all users of the dbb168.net website, the dbb168 mobile app (where available), and all related services.
Dbb168 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We appoint an internal data protection officer responsible for ensuring ongoing compliance with applicable legal requirements.
dbb168 has never sold and will never sell your personal data to any third party for marketing purposes without your explicit consent.
Dbb168 only collects data that is strictly necessary to provide you with a safe, high-quality service. The following are the categories of data we may collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form, KYC process |
| Contact Data | Malaysian phone number, email address | Account registration |
| Financial Data | Bank account number, e-wallet account holder name | Deposit and withdrawal processing |
| Transaction Data | RM deposit history, withdrawals, betting records | Automatic platform activity |
| Technical Data | IP address, device type, web browser, login session | Cookies and system logs |
| Usage Data | Pages visited, games played, login frequency | Platform analytics tools |
Dbb168 does not collect sensitive information such as health data, religious beliefs, political views, or any biometric data unless specifically required for legally permitted identity verification purposes.
Dbb168 uses your personal data solely for legitimate and transparent purposes. In brief, here are the primary reasons your data is used:
dbb168 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
Dbb168 understands that your privacy is a priority. We only share your personal data with third parties in the following limited circumstances:
Our commitment: dbb168 has never sold, rented, or traded members' personal data to advertisers, data brokers, or any third party unrelated to the operation of the dbb168 platform.
Where data needs to be processed on servers located outside Malaysia, dbb168 ensures that protection equivalent to Malaysia's PDPA standards is fully upheld through valid data transfer agreements and adequate technical safeguards.
Dbb168 implements multiple layers of technical and organisational security to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a data breach affecting your information, dbb168 is committed to notifying you within 72 hours after the breach has been identified, in line with global data protection best practices.
Dbb168 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the dbb168 website.
You can manage and delete cookies at any time through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the dbb168 platform. Continued use of the dbb168 platform after the cookie notice is displayed will be taken as your consent to the use of cookies.
As a dbb168 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact us by email at support@dbb168.net with the subject line "Personal Data Rights Request". dbb168 will process your request within 14 working days from the date of receipt.
In certain cases, dbb168 may need to retain some of your data even after a deletion request — for example, to fulfil legal obligations or resolve any outstanding disputes.
Dbb168 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Ongoing service management |
| Financial transaction records | 7 years after the transaction | Malaysian legal and tax requirements |
| Security logs | 2 years | Security incident investigation |
| KYC Records | 5 years after account closure | AML compliance and regulatory requirements |
| Support communication data | 3 years | Customer service reference |
| Analytical cookie data | 13 months | Usage pattern analysis |
Once the retention period expires, your personal data will be securely deleted or anonymised in a form that can no longer be linked back to you.
Dbb168 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or service improvements. When significant changes occur, we will:
You are encouraged to review this Privacy Policy periodically. Continued use of the dbb168 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dbb168 handles your personal data, please do not hesitate to reach us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia as the regulatory authority responsible for enforcing PDPA in Malaysia.
Six concrete commitments we uphold to protect the personal data of every dbb168 member